Shipping policy

ast Updated: June 2026

Thank you for shopping with Jose Beauty Store. This Shipping Policy outlines how we process, handle, and deliver your orders.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

If we experience a high volume of orders, processing times may be slightly delayed. We will notify you if there are any significant delays.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

• UK Orders: 5–10 business days

• International Orders: 7–20 business days

Please note that delivery times are estimates and may vary depending on your location, courier delays, customs processing, or peak seasons.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number so you can track your package.

Please allow up to 48 hours for tracking information to become available.

Customs, Duties & Taxes

For international orders, customers are responsible for any customs fees, import duties, or taxes that may apply once the package reaches the destination country.

Jose Beauty Store is not responsible for delays caused by customs.

Shipping Delays

While we do our best to ensure timely delivery, we are not responsible for delays caused by:

• Courier service disruptions

• Weather conditions

• Customs clearance

• Incorrect or incomplete shipping addresses

If your order is delayed significantly, please contact us and we will assist you.

Incorrect Address

It is the responsibility of the customer to ensure all shipping details are correct at checkout.

We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages

Jose Beauty Store is not responsible for lost or stolen packages once they have been marked as delivered by the carrier.

If your tracking shows delivered but you have not received your package, please contact the shipping carrier first, then contact us for further assistance.

Contact Us

If you have any questions about shipping or your order, please contact us:

Jose Beauty Store
Email: joshiwizzy99@gmail.com